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Last updated: July 11, 2024
This Policy does not apply to information collected from third‑party sources such as third‑party websites that are accessible through Altitude1’s Websites or Services. Please consult the privacy policies of those third parties for information about their privacy practices.
IN THIS POLICY:
“Altitude1”, “we”, “us”, and “our” – Altitude1.ee and its affiliates.
the “Websites” – Our websites and web‑based resources we make available through them.
the “Services” – Our subscription‑based software services.
“Personal Information” – Any personal data or personally identifiable information that can be used to directly or indirectly identify an individual.
At Altitude1, your privacy is important to us, and we are steadfast in protecting it. To protect your privacy in a superior way, we provide this “Privacy Policy” which explains how we handle online information and the choices at your disposal about the way your information is collected and used on our website, located at altitude1.ee (“Site”). To make this notice easy to find, it is accessible from any page of our website, and at every point in the Site, your Personally Identifiable Information may be collected.
Personal Information we collect
Altitude1 collects Personal Information that is (1) provided to us directly by you, (2) collected through automated means; and (3) collected from other sources.
1. Personal Information You Provide to Altitude1
Contact Information: we collect contact information such as your email address, names, job title/role, password when you sign up for our Services as a user, fill out online forms, register online, contact Altitude1 for support or interact with us when we reach out to you by phone or email in our sales and marketing efforts.
Billing Information: we collect contact information for billing purposes, including a name, billing address and payment preferences if you make a purchase through us. Please note that your financial account number and payment details will be collected and stored by a third‑party payment processor on our behalf, and not by Altitude1.
2. Personal Information Collected Through Automated Means
Altitude1 collects Personal Information about how you access our Websites and the Services, usage information and cookie information. Personal Information collected will include server logs from browsers of our customer users, IP addresses, browser type, language preferences, device type, operating system, location, cookie information (described in more detail below) and information about how you use and interact with the Websites and Services.
How we use Personal Information
We use your information for various purposes depending on the types of information we have collected from and about you:
Use of the Services. We use your Personal Information to create your accounts, verify your identity, provide and maintain our Services and Websites, process payments, to respond to your inquiries and requests for information or materials, to provide technical support, to communicate with customers and their users through emails or through the Services in connection with updates, maintenance security alerts or other issues concerning our Services and to generally provide you with more effective and efficient customer service.
Development of the Services. We use your Personal Information to engage in analysis and research regarding use of the Services, improve the Services, and develop new products and services; and to suggest Services that may be of interest to you.
Compliance with applicable laws or to defend our rights. To comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others; or to establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others.
How to contact us
If you have any questions about Altitude1’s Privacy Policy, the Personal Information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.